Every driver is checked by a human
Before a driver can publish a single ride they submit a profile photo, their CNIC, their driving licence and four photographs of the vehicle. Nothing is auto-approved.
Safety & trust
Getting in a stranger's car should never feel like a gamble
EasyTrip is built so that by the time you open the door, you already know who's driving, what they're driving, and that somebody can see where you both are.
How it's protected
Six things that are true of every EasyTrip ride
Not policies on a page — each one is enforced by the app itself.
You know the car before you get in
The make, model, colour, number plate and four real photographs are on the ride page. If the car at the kerb isn’t the car in the app, don’t get in.
Your phone number stays yours
Calls and messages run inside the app, over data. Neither side ever sees the other’s number, and the conversation is tied to a specific booking.
Someone can watch you travel
From the moment the trip starts, the driver’s phone streams its location to everyone with a confirmed seat. You see the car move on a real map with a live ETA.
Reputation is public and permanent
Every completed trip can be rated. Ratings and written reviews sit on the profile — read a driver’s whole history before you request a seat.
Cash, at the end, in person
No card details, no online payment, nothing to phish. You hand over the fare when the trip is done, and the amount is fixed before you book.
Ground rules
The habits that keep it working
Verification does a lot. These do the rest.
If you're riding
- Match the number plate and the driver’s face against the app before opening the door.
- Tell someone at home your route and departure time — trip details are shareable straight from the app.
- Keep the conversation in the app. A driver asking you to move to WhatsApp or pay in advance is a red flag.
- Never pay anything before the trip is completed, or more than the amount shown.
- Sit where you’re comfortable and speak up early if the driving feels unsafe.
- Rate honestly afterwards. It’s the main thing protecting the next rider.
If you're driving
- Only carry riders whose booking you accepted in the app — the booking is what ties tracking, chat and support to the trip.
- Check the rider’s name and rating when you pull up.
- Start the trip in the app before you set off, so tracking is live for the whole journey.
- Never ask for money before the trip is completed, or for more than the price you published.
- Keep your documents and car photos current — they’re what riders trust.
- Decline anything that feels wrong. Declining costs you nothing.
In an emergency, call first. Report second.
EasyTrip is not an emergency service. If you are in danger, contact the authorities immediately — then report the trip in the app so we have the record.
FAQ
Safety questions
What people ask before trusting a shared ride.
What should I do if I feel unsafe during a trip?
Ask the driver to stop somewhere public and get out. Then report the trip from the booking screen — every trip has a record with the driver, vehicle and route attached, so a report is actionable. In an emergency call 15 (Police) or 1122 (Rescue) first.
Is my location shared with anyone else?
Only during an in-progress trip, and only with the people on that trip: the driver’s position goes to riders with a confirmed seat. It is streamed, not stored — nothing is written to a database and it stops the moment the ride is completed or cancelled.
Can I be sure the driver is who they say they are?
Their profile photo, name, rating, review history, and their car’s photos and number plate are all on the ride page, and all of it was checked at approval. If any of it doesn’t match what you see in person, cancel and report it.
What happens if a driver cancels on me?
You’re notified immediately and the seat is released. Nothing has been paid, so there’s nothing to refund — you go straight back to search.
How do I delete my account and data?
Settings → Delete account. Your profile is deactivated and anonymised, upcoming rides and bookings are cancelled (seats returned to other people’s rides), and your phone number is freed for a fresh signup. Past trip records are kept in anonymised form so other people’s history stays intact.